Why Does My Gaming Headset Keep Cutting Out?

Gaming headsets are blessings for gamers. Everyone, please pay a tribute to “Engineer Nathaniel Baldwin” who invented the first pair of a headset in 1910. Without gaming headsets, gamers are going to miss out on all the fun while playing their favorite game.

But sometimes, our gaming headsets can be a pain in the ass. One of the most common problems that gamers face with their headsets is “Why does my gaming headset keep cutting out?”. It is really frustrating when you are in the middle of an intense battle and your headset just decides to take a break.

No matter what kind of headphones you are using like Bluetooth, wired, or an audiophile, this distortion can happen to everyone. If you are an Xbox player or even using a high-end gaming PC, this issue can come in front of you.

Common Reasons for Gaming Headsets Keep Cutting Out

We have gathered some possible solutions to this problem so that next time your gaming headset won’t ditch you in the middle of a battle.

Loose Connection

The most common reason for this sound issue is the loose connection between the headset and the audio source. Whether you are using an Xbox controller, PC, or any other gaming device, just make sure that the connection is tight and there is no loose end. If you are using a USB headset then check for the proper connection.

Inactivity of Headset

If you are using headsets with Xbox then you must know that Xbox has a feature where if you keep your Xbox idle for more than 10 seconds it will go into inactive mode and thus your headset will also turn off. So, to fix this issue you just have to go into your Xbox settings and turn off the inactive mode features.

Bad Headset Quality

If you are using a cheap quality headset then it is quite possible that you might face this sound-cutting problem quite often. We would suggest you invest some money and get yourself a good quality headset so that you don’t have to face this issue anymore.

Update Your Headset Driver

If you are using a PC then it is quite possible that your headset drivers are not up to date and that is why you might be facing this sound-cutting issue. So, to fix this you just have to go into your Device Manager and update your headset driver.

Battery Low of Wireless Headset

Another thing you want to do if your wireless gaming headset keeps cutting out is to check and see how much battery life it has left. If the battery is low, it will need to be replaced or recharged to work properly again.

Wireless Signal Interference

Another possible reason why your wireless gaming headset keeps cutting out is because of signal interference. This can be caused by things like walls, metal objects, or even other electronic devices that are near your gaming headset. If you think this might be the problem, try moving your gaming headset to another location to see if that fixes the issue.

How to Fix?

So now you know the basic reasons for the cutting sound. Now it’s time to fix the issue. If you are using Bluetooth headphones then this is a simple fix for you.

Troubleshoot the Issue

Basic troubleshooting is always a handy technique when you are going to solve a problem. So before you go for other options, first do some basic troubleshooting.

Check if there is an issue with the audio port. Many times a simple restart can fix this issue as well. If the problem persists, then try to update your audio drivers. This might be the reason for your headphone’s sound cutting out intermittently. Update your Windows and see if that helps you to get rid of the problem.

Forget Bluetooth Connection and Reconnect it

If you are using Bluetooth headphones, then this is the simplest way to fix the intermittent sound-cutting issue. Just forget the connection and reconnect it again. This will help you to get rid of the problem most of the time.

Clean your Headphone Jack

The next thing you can do is clean your headphone jack. If there is any dust or dirt in the jack, then it might cause a sound-cutting issue. So take a toothpick or a needle and clean the headphone jack.

Restart your Computer

A simple restart can also help you to fix this problem. Sometimes a restart can solve many complex issues. So if nothing is working for you, then just restart your system and see if the problem is solved.

Check your Audio Settings

If you are using Windows 10, then you can also check your audio settings. Many times a wrong setting in the audio can cause this issue. So go to Start > Settings > System > Sound. Now under “Output”, select your headphone and see if the problem is solved.

Replace the Audio Port

If nothing is working for you, then the last thing you can do is replace the audio port. For this, you will need to open your CPU case and replace the audio port. This is a complex process and you will need some technical knowledge to do this. So it’s better to take help from a technician.

Change Location

If you are using wireless headphones, then changing the location can help you fix this issue. Many times a particular location can cause a sound cutting problem. So just change your location and see if the problem is solved.

Try in the Range of your Headset

If you are using wireless headphones, then make sure you are in the range of your headphone. If you are too far from the audio device, then it can also cause a sound-cutting issue. So always try to use your headphones within the specified range.

Close all the Background Running Programs

If you are using too many programs in the background, then it can also cause a sound-cutting problem. So it’s better to close all the unnecessary programs and see if the problem is solved.

I hope this article was helpful and you were able to fix the sound-cutting issue on your Windows 11 computer. If you have any further queries, feel free to ask in the comment section below.


Headset cutting out can be really frustrating especially when you are in the middle of an intense gaming session or talking to your friends and family on Discord. The good news is that there are a few things that you can do to fix this problem.

If you are facing issues like gaming headsets keep cutting out, then this is a 100% perfect guide for you. Just try these tips and tricks and I am pretty sure that your headset will start working. If none of the tips works for you then you should consider an upgrade.

Thanks for choosing this guide and good luck!

Matt Hanson
Matt Hanson is a technology journalist and author at TechRadar. He is also working as an author on TechyDesktop. He loves to write about tech, computers, and PCs.